Contract Information Class 1 | |
Reference Number | 2016/ITS4 |
Amount Payable | $1,712,090.00 |
Effective Date | 30/09/2022 |
Completion Date | 29/09/2025 |
Name and business address of the contractor |
ServiceNow - Level 21 50 bridge st Sydney NSW 2000 Australia
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Particulars of the project to be undertaken, the goods or services to be provided or real property to be leased/transferred | ServiceNow provides UOW with a hosted service management tool. |
Details of any related body corporate or private sector entity who will be involved in carrying out any of the contractor’s obligations or receive a benefit. | |
Are there any provisions under which the amount payable may be varied? | Yes |
Amount Payable Variation Clauses | Amount may vary if additional users are required. |
Can the contract be renegotiated? | No |
Did the contract involve a tender process? | No |
Description of any provisions under which the contractor is to receive payment for providing operational or maintenance services | ServiceNow are to provide further enhancements if required. |
Contract Information Class 2 | |
Is there a transfer of significant assets to the State? | No |
Is there a transfer of significant assets to the contractor? | No |
Has any cost-benefit analysis been undertaken by UOW? | Yes |
Cost Benefit Analysis Results | Following a Cost benefit analysis led to engagement directly with Servicenow as supplier. Previous engagement was with an authorized reseller. Original contract underwent RFT process. |
Was a public sector comparator used? | N/A |
Details | N/A |
Did the contractor provide a base case financial model? | N/A |
Details | N/A |
If relevant, provide details of how risk is to be apportioned between the parties. | N/A |
Have there been any significant guarantees or undertakings between the parties? | No |
Other Key Elements | N/A |